Error logging into game.

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Comments

  • Stormcrow
    Stormcrow Posts: 462 Mover and Shaker
    Yep, Facebook login's not working. Been a rough couple of days for this game, jeez.
  • ArielSira
    ArielSira Posts: 531 Critical Contributor
    It's fixed for me, thank you
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards

    Hi guys, 

    We apologize for the issue last night!
    It's already fixed and we're investigating what happened so it won't happen again in the future.

    Thank you for the heads up and for your patience,
    Marcela.
  • JinQuiet
    JinQuiet Posts: 71 Match Maker
    Issue with inability to login through Facebook persists on my account.
    Already sent a ticket to the support.

    It's an Android Phone.
    Samsung Galaxy J7 Neo
    OS: Android 9

    This is the message.

    Error.
    Unable to connect to Facebook.
    Your password has changed or the application is not authorized on this account. Press Cancel and log in again.
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    Hello @JinQuiet
    If you're still unable to access your account please file a ticket with our Customer Support so they can check your account and help you.
    https://d3go.helpshift.com/a/magic-puzzle-quest/