SWW buying Vanguard packs and I can't fill out help tickets either. [Fixed]

mindtap

I've been trying to buy a vanguard 120 pack for a while now and always get a SWW error. I have tried this on three seperate devices:
Pixel 3 / Android 10
Nox / Android 4.4
Nox / Android 7
I haven't tried to buy any standard packs (as I have no use for them) but I am able to open ones that I receive through gameplay and daily logins. I am able to make cash purchases and am able to buy items from Fblthp as well. I do not have VIP.

In the process of trying to fill out a ticket, game crashed. Now there is no "text" graphic icon in the top right of the "Help and Support" screen where it should be next to the search magnifying glass icon. I can't fill out any help tickets. This is the same across all three devices now as well.

//Edited Title -Brigby

Tombstone

If you are unable to submit a ticket in-app, you can also contact support via email at the following address:

MTGPQSupport@d3go.com

bk1234

Also you can use the “Contact Us” button for a great form here: 

https://d3go.helpshift.com/a/magic-puzzle-quest/

I like this form because you provide all the relevant info they usually come back and ask for in emails. 

Brigby

Hi Everyone. The fix for Vanguard packs should now be live via a data push.

If you still encounter errors, then please submit a support ticket in-game (if possible) or via the above listed form, and our Customer Support team will be happy to assist you.