Something went wrong again and again

ertaii
ertaii Posts: 220 Tile Toppler
Since I managed to log into the game a few hours ago, I get SWW message all the time, and worse, it takes a minute or so to popup. I started TotP 70 minutes ago and just manage to play 5 match because of around 40 minutes lost waiting for the game to tell me that SWW. Does anybody else have this issue ?

I mesure and it takes exactly one minute to display the error message. I guess this is a timeout since it's a current value for this setting.

Comments

  • Thésée
    Thésée Posts: 239 Tile Toppler
    Same thing here
    - I'm unable to claim my 3 cards free booster. Wheel spins for a while then comes the SWW message and I have to abort transaction

    - I was able to play TotP but with really long loading times and retries to make because of repeated SWW at the start of the game  Lost 2 game to SWW at the end of games. 

    - I'm completely unable to play Training Ground. SWW at the start of each game 

    On the opposite i had no problem at all doing all those things with my alt account ... which I play on the same device  So my phone or my internet connection is not the problem
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    ertaii said:
    Since I managed to log into the game a few hours ago, I get SWW message all the time, and worse, it takes a minute or so to popup. I started TotP 70 minutes ago and just manage to play 5 match because of around 40 minutes lost waiting for the game to tell me that SWW. Does anybody else have this issue ?

    I mesure and it takes exactly one minute to display the error message. I guess this is a timeout since it's a current value for this setting.
    If this still persists with repeatedly getting the SWW message, can you DM me your player name and I can have the team investigate.  Thanks!
  • ertaii
    ertaii Posts: 220 Tile Toppler
    edited June 2019
    Thanks ! Things seem to be running more smoothly this morning. I only had the issue twice and not with such a latency before the message. I even managed to get my free booster pack. I'll keep you posted if things change.
  • Zzyzzx
    Zzyzzx Posts: 251 Mover and Shaker
    edited June 2019
    I dunno, I just logged in when I got home and joined a Trial of Ambition (right node) battle.
    My PW was Bolas 2 and the opponent was Sorin ( I think ).
    It spun and spun after I'd tapped "Fight" and eventually gave me the SWW error.
    No amount of mashing Retry did any good.
    I had to forfeit.

    This sucks, but then it got weird.
    I moved on to start a match on the top node with Huatli Green/White.
    My opponent was Gideon I and I had 11 HP.
    Weird, I hadn't touched that node at all today and I know that I won the last fight with her last night.
    Not only was I at 11HP, there was no obvious way to heal.
    I then went into the "change deck" screen to expose the little X3 potion next to her picture, clicked it, healed her, backed out to the "Fight" screen, clicked "Fight", and started the match.
    I moved a couple cards around in my hand and that's when I noticed that I still had 11 HP.
    No I didn't win that match, but I came close.

    Edit: I think it's about to happen again (the SWW not the weird heal thing) just going into the event from the events menu.  First I got a "Cannot connect to game server" error, then dismissed it.  It took a minute or so but I was able to get to the nodes menu.  I picked the left node and, yeah it took its sweet time, but at least I'm in the match now with full HP as expected.