Rediculously long data load times since patch [Investigating]

GoldenWyvern
GoldenWyvern Posts: 4 Just Dropped In
edited June 2019 in MtGPQ Bugs & Technical Issues
After updating to the 3.4 patch, it has taken 3 - 4 times to load any time data is being pulled from the server.  (This isn't hyperbole - it's always taken longer than seems reasonable so I have tracked the old load times.)  Obviously this means I'm sitting on the title screen for a whole two minutes before it gets to the main screen, but joining a game takes a long time as well (one minute to rejoin Revolt against the Consulate.)

When I say "after updating" I also mean that literally.  When I loaded the game yesterday without updating my MTG:PQ game, load times were normal.  Once I updated to the new version, the long load times began.

I have rebooted my phone (iOS) both a "soft" reboot and what Apple calls a "hard" reboot with no improvement.  Will try reinstalling tonight.

/Edited title - Daiane 

Comments

  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    Yup, same issue for me.

    It takes almost 10 minutes per match in HoR, event though almost all my matches only last 5-10 turns.
    The loading times are making this app even more unplayable than the bugs.
  • Unknown
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  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,484 Chairperson of the Boards
    Hi! 

    Can you please send me your device model and OS via DM?

    Thank you!
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    Unknown
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  • Tremayne
    Tremayne Posts: 1,709 Chairperson of the Boards
    I acknowledge that the hardware will have a huge impact on loading times, but I can hardly see why the issue should be coupled to an individual account.
  • hawkyh1
    hawkyh1 Posts: 780 Critical Contributor
    same here on android 4.2.
    vault ui, swapping out cards is much slower
    than before.

    HH

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