iOS subscriptions tied to store itunes account, not player.

Kinesia
Kinesia Posts: 1,621 Chairperson of the Boards
in MtGPQ Bugs & Technical Issues
Most families have a single parent account that is logged into the itunes store and the persons personal account is logged in as the main itunes account for the device.

This means that my account is used for my main game account and also as the store account for me, my wife and kids, all of whom play magic.

When I subscribed, the subscription _also_ turned up on my wifes phone even though she got none of the items saved to her account and she can't subscribe herself, the option is gone.
This annoying, but the bigger problems are potentially in the future... This implies that my 2 kids accounts are currently subscribed too, so what happens next week and then next month?

Do all 4 of the connected game accounts that claim to be subscribed get the rewards? Or is the system going to have a serious barf because it's expecting a 1 to 1 mapping between account and itunes id, but it's using store id instead?


I suspect this is currently ticking time bomb that has small immediate issues but is about to get much worse!

Comments

  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    @Kinesia

    If you haven't done so, could you please submit a ticket regarding this issue to Customer Support and let me know once you have done so? 

    I'd like to go ahead and pass this up to the team so I can get a confirmation and more information to you on this as soon as possible. 
  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
    Hi @Tombstone ,

    Yes, I'd done an ingame ticket as well but had to redo the explanation a few times.
    Ingame name is Kinesia and it's the same email as the forums, so you should be able to find it in the system.
    (I'm not reading the forums daily anymore, so sorry for the delay...)


    Thanks,
    Ev/Kin

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