Known Issue: Display Error on RNA Premium Pack Purchases (3/13/19)

Brigby

Hi Everyone,

The team is aware that there is a display error on Ravnica Allegiance Premium Pack purchases for some players when the pack(s) are purchased. These players will experience mana crystals being removed from their account and no pack opening sequence(s) taking place. We can confirm that these cards have been received and have been added to your collection. To view these cards, please use the filter tool when viewing your card collection to see what you have earned.

The team is working on fixing this bug and hope to have it fixed soon. Please reach out to customer support if you believe your cards were not added to your account and the support team can assist. We apologize for the inconvenience.