Lost progress?
Krey
Posts: 8 Just Dropped In
I log in this morning, and all is fine. I work on my events. I have my cards. I have my Planeswalkers. All is good.
Log in at lunch, and it makes me restart. Go through tutorial. I've lost everything. I can still see my achievements in Google Games. Not a problem. I can see where I did the various Planeswalkers that are no longer showing up in my game. I have killed and restarted the app. Rebooted my phone. Relogged into Google Games. Nothing I do is getting me logged in correctly so I can get to all my stuff.
How should I proceed?
Log in at lunch, and it makes me restart. Go through tutorial. I've lost everything. I can still see my achievements in Google Games. Not a problem. I can see where I did the various Planeswalkers that are no longer showing up in my game. I have killed and restarted the app. Rebooted my phone. Relogged into Google Games. Nothing I do is getting me logged in correctly so I can get to all my stuff.
How should I proceed?
0
Comments
-
I understand you did not log with Facebook, if you have relog with it.
If not, do you remember your UID (the one you had before)? If so write a message with it to support@d3go.com explaining your problem.
Loging with Google games do not recover your data.0 -
I was logged in with Facebook. I will have to double check when I get home for the correct password. The one it automatically logged me in with may not be the one I was using before.
I didn't realize the Facebook login was a requirement for having your game progress saved. I have always trusted in Google Games0 -
Krey said:I was logged in with Facebook. I will have to double check when I get home for the correct password. The one it automatically logged me in with may not be the one I was using before.
I didn't realize the Facebook login was a requirement for having your game progress saved. I have always trusted in Google Games0 -
Happened to me today as well. Hopefully I can find my UID...0
-
A bit to late perhaps but screenshot your “setting” page now, if you haven’t done so already and then do it anyway for safety!0
-
If you can't log back in via Facebook, submit a ticket. You can do so on this website or via in-game settings. Even without the UID the support might be able to restore the account
0
Categories
- All Categories
- 44.9K Marvel Puzzle Quest
- 1.5K MPQ News and Announcements
- 20.3K MPQ General Discussion
- 3K MPQ Tips and Guides
- 2K MPQ Character Discussion
- 171 MPQ Supports Discussion
- 2.5K MPQ Events, Tournaments, and Missions
- 2.8K MPQ Alliances
- 6.3K MPQ Suggestions and Feedback
- 6.2K MPQ Bugs and Technical Issues
- 13.7K Magic: The Gathering - Puzzle Quest
- 508 MtGPQ News & Announcements
- 5.4K MtGPQ General Discussion
- 99 MtGPQ Tips & Guides
- 424 MtGPQ Deck Strategy & Planeswalker Discussion
- 300 MtGPQ Events
- 60 MtGPQ Coalitions
- 1.2K MtGPQ Suggestions & Feedback
- 5.7K MtGPQ Bugs & Technical Issues
- 548 Other 505 Go Inc. Games
- 21 Puzzle Quest: The Legend Returns
- 5 Adventure Gnome
- 6 Word Designer: Country Home
- 381 Other Games
- 142 General Discussion
- 239 Off Topic
- 7 505 Go Inc. Forum Rules
- 7 Forum Rules and Site Announcements