Ixalan dupes not giving orbs [Fixed]

JopeX37

Hey, I've already filed a ticket about this but it doesn't appear to be getting fixed.  Duplicate cards from Ixalan aren't giving out orbs.  This really needs to be addressed quickly.  @Brigby are the devs aware of this one?

//Edited Title -Brigby

Brigby

@JopeX37 Are you just not seeing the info panel appear, or is your Mana Orb/Runes count also not increasing? If so, are the cards still being converted, or do you find yourself having duplicate cards in your inventory? 

JopeX37

Brigby said:

@JopeX37 Are you just not seeing the info panel appear, or is your Mana Orb/Runes count also not increasing? If so, are the cards still being converted, or do you find yourself having duplicate cards in your inventory? 

They are appearing in the dupe count but not in the actual orb count. I bought a PP of IXL a couple weeks ago and it never showed up in my orb count, had to file a ticket.  Then today I got a dupe IXL common in a free pack that I know didn't count because I was positive of my orb count and it was short 10 orbs.

fiirst

to confirm no orbs gain from XLN conversion as per video in below

https://youtu.be/kOLajuK8KDU

My friend had 235 orbs, then he was pulling 40 orbs from free 6hr pack but it added only 30 orbs to his pool instead (to be 265 not 275 orbs).

thanks @zypheros for video.

fiirst

@Brigby
@Tombstone
@Oktagon_Daiane
we would like to confirm the error as video in above thread.

Brigby

Hmm interesting. Thanks for providing this info! I'll pass it along to the rest of the team for investigation

Brigby

Hi Everyone. This issue should now be fixed on the current live build.