Lost connection on winning a match.

1882
1882 Posts: 39 Just Dropped In
in MPQ Bugs and Technical Issues
Morning guys! I wonder if this is just me or a bigger issue. 4 times this morning on winning a verses match the reward screen has stayed blue. No reward shown. Have left it and it appears with the comm link disrupted message. I have to then quit the game. Re load and I then get the reward. I have checked and my Internet is working fine. 
Can you investigate as my Facebook page people are having same or similar issue? 
Thanks guys 
1882

Comments

  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    @1882 If you don't mind, I'd recommend sending in a support ticket. Doing so will allow our Customer Support team to take a closer look at your device, in order to investigate further.

    You can reach out to them via the in-game support ticket submission in the Help menu, or by emailing them at support@d3go.com
  • Black Duke
    Black Duke Posts: 694 Critical Contributor
    Have exactly the same issue. After a won match the game shows me that I've lost connection to the internet, even though my internet connection is fine. That has happened both on iOS and Android.

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