Duel Decks

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Comments

  • madwren
    madwren Posts: 2,259 Chairperson of the Boards
    Brigby said:
    Brakkis said:
    Thanks for the info Brigby.

    Follow-up question then: How and where do those of us who got in to the beta discuss the event and any issues we find with it in order for them to be handled? Utilizing just the in-game ticket system is not good design.
    Great question! I'm personally not sure. The beta is something that Oktagon has been taking the lead on. My guess is they'd send some sort of feedback form out to everyone after an event ends, but that's just speculation on my part, so take that with a grain of salt.

    Having said that though, I'll ping them on that during our meeting today, and see if they have any insight.

    Any update on how beta testers are supposed to communicate?
  • Froggy
    Froggy Posts: 511 Critical Contributor
    @Brigby do beta testers send you pms over the forums on bugs encountered? Or do we send in tickets? This is probably the first bug to resolve on the beta test - means of communication. ;)
  • Theros
    Theros Posts: 490 Mover and Shaker
    Where do we give feedback for the beta? Or do we just pm @brigby
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    [MOD MIC ON]For the time being please send tickets and keep notes of any bugs or Q & I’s — please do not PM Brigby, Lakestone or Oktagon_Dainae 
  • stikxs
    stikxs Posts: 533 Critical Contributor
    My issue: I had to spend too much time in other events this weekend. :D
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    You all should have an email from Oktagon with a feedback form and support address. 
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  • Fiddler
    Fiddler Posts: 251 Mover and Shaker
    We did get the email and a feedback form. It came a few hours before the end of the event.
  • DragonSorcerer
    DragonSorcerer Posts: 182 Tile Toppler
    The link in the email does not work
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    edited October 2018
    The link in the email does not work
    You can send them a support email to the address in the email. Make sure to use the indicated subject. 
  • stikxs
    stikxs Posts: 533 Critical Contributor
    Cat typing detected! :D
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    stikxs said:
    Cat typing detected! :D
    This is what happens when I use too many other than English keyboards :( 
  • Grixis197
    Grixis197 Posts: 188 Tile Toppler
    How long till they send you a email as still not gotten one yet