Unable to exit sliding card screen during deck creation [Investigating]

BlessedOne
BlessedOne Posts: 258 Mover and Shaker
I have been experiencing this bug since day one. This week it happened so many times that this needs some investigating.
Today this happened during a round of AI. However, this bug has happened in training grounds and during events of all sorts.

I am serious when I say that this bug has been in the game since I started playing the game years ago.

A walk through of the issue.
  1. Click on Across Ixalan node (can happen on any event)
  2. Choose Planeswalker
  3. Scroll left/right until I find one I want to play
  4. Choose Huatli (as an example, can literally be any PW)
  5. Click on Event Deck
  6. Click on Card Pool
  7. Scroll around
  8. Add/remove cards to the deck
  9. Hit the center of a card so it zooms in (usually by accident)
  10. Click X in the upper right corner... Does NOT EXIT.
  • Try again.. nope... still stuck on this screen.
  • Clicking on the X does not close the screen <- this is the bug.
I can add/remove cards to the deck, scroll left and right...
However, I am unable to leave this screen.
Hard Kill the game.
Reload.

This bug does not happen every time. It happened 5 times this week, though.


Comments

  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    @BlessedOne
    Hmm, could you tell me the make and model of the device you are using when this happens? 
    Are you running multiple background apps when this happens?
  • BlessedOne
    BlessedOne Posts: 258 Mover and Shaker
    @Tombstone
    When I started playing I was using a Samsung Galaxy S5.
    Now I am using a Samsung GS9+ with android version 8.0.0. 
    I've experienced the above issue on both devices.

    I may have other apps open. I've not paid attention to this detail. I'm sure that occasionally I have social media apps running in the background. Generally, I only have one game running at a time.
    Luckily, this issue has never cost me points. It's only happened while making or modifying a deck before playing a match.

  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    @BlessedOne Thank you for the additional info. I'll go ahead and relay this to the team for review.