Unable to Move Cards [Investigating]

Monkeynutts
Monkeynutts Posts: 566 Critical Contributor
edited September 2018 in MtGPQ Bugs & Technical Issues
So just had an issue where I could not move cards in my hand around.
Every time I tapped or press and held on a card it would  highlight briefly then unhighlight.

Just cost me points in an event.

There was nothing on the board expect my one creature.

//Edited Title - Tombstone

Comments

  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi @Monkeynutts. Are you able to remember what occurred prior to this inability to move cards in your hand?
  • Monkeynutts
    Monkeynutts Posts: 566 Critical Contributor
    edited August 2018
    Yes,

    Hour of Revelation Event
    Blue node.

    My turn started and the enrage 2x damage kicked in.
    I drew a spell (which I needed to cast as I only casted 2 so far).
    It was my forth card in my hand of four.
    I immediately swipped to get my hand open and to move the card to the top as my only creature would kill my opponent in two turns.
    But when I selected the card by holding down to drag as normal, but it would only highlight briefly and that was it.
    I tried pausing and unpausing.
    Select my planeswalkers portrait and going back.
    The creature on the battlefield would select fine and expand.
    None of the other cards in my hand would select either.

  • Jonster78
    Jonster78 Posts: 56 Match Maker
    I've seen this, this is what happened step by step and how I got around it.  I accidentally zoomed a card and then hit the pictur, then tapped off of it so it went back to normal. At that point I couldn't move any card. The work around is to zoom the card again, tap the picture again then tap the text box of the card which returns the picture to normal and then tap outside the card.  I have also seen an instance where the card was zoomed and moved wherever you tapped. In that case I press the back button and it brings up the quit box and unzooms the card. Say no you don't want to quit then zoom and unzoom the card and it will be back to normal.
  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    Thank you for the additional information. I'll relay this to the team for investigation. 
  • Monkeynutts
    Monkeynutts Posts: 566 Critical Contributor
    Easy way to fix this is to have a on/off button to enable or disable the zoom effects in the setting.

    I honestly don't see the point in it so I'd have it off

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