Top score above the actually possible score (TDW) [Fixed]

UweTellkampf
UweTellkampf Posts: 376 Mover and Shaker
edited February 2019 in MtGPQ Bugs & Technical Issues
Right now, there is a player at the top of the leaderboard with 308 points. Max score right now is 300 though. It is one of the many unsolved bugs that have been around for months. This one is particularly annoying, because it can lead to people dropping out of their actual award ranks. A fix is wishful thinking, but would be also very great.

//Edited Title -Brigby

Comments

  • naabaldan
    naabaldan Posts: 585 Critical Contributor
    edited August 2018
    screenshot
    [[Screenshot Redacted]]




    [[MOD NOTE]] Removed screenshot. [[//MOD NOTE}}
  • Hesturk
    Hesturk Posts: 73 Match Maker
    He is currently at 366 with max 360. Does this mean he lost 2 point and will still claim max reward ?
  • Rhasget
    Rhasget Posts: 412 Mover and Shaker
    Yes, it happened to me in a legacy event once also. Didn't notice until too late since I had a full score anyway but I was at first and the other, regular, full scorers were in second.

  • DBJones
    DBJones Posts: 803 Critical Contributor
    I got extra points early in that last RotGP, from SWW that didn't lose me points, and gave back my charge. Of course, that was negated when I randomly lost a few charges.
  • ManiiNames
    ManiiNames Posts: 213 Tile Toppler
    I am in that bracket as well, with the guy @ 366 / 360.  
  • UweTellkampf
    UweTellkampf Posts: 376 Mover and Shaker
    Now there are two more who have more points than actually possible.
  • souki12
    souki12 Posts: 47 Just Dropped In
    Now there are two more who have more points than actually possible.
    I think I even saw three at some point.
  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    So is that hacking or just a bug?  Because I haven't seen much leaderboard cheating that obvious in a while
  • UweTellkampf
    UweTellkampf Posts: 376 Mover and Shaker
    Mburn7 said:
    So is that hacking or just a bug?  Because I haven't seen much leaderboard cheating that obvious in a while
    We might find out when devs decide to comment. Right now, I believe it's a bug, since we had similar in the past.
  • Rhasget
    Rhasget Posts: 412 Mover and Shaker
    This is a big issue in the current run.

    In my bracket, a perfect score (540) is 7th place!
    Top spot has 572pts so that's atleast 3 charges extra.
    Not even an above full score is top 5 for max rewards. 

    I have one loss so I'm not directly affected but having a perfect score after a whole weekend of playing and getting, at best, second prize is pure ****!

    Act on this now!
    @LakeStone, @Brigby
  • Tilwin90
    Tilwin90 Posts: 662 Critical Contributor
    Already placed a ticket and I will alert everyone in our family to do so... This is not the first time this is happening but first serious PVP event where I see it. 
    Very very serious issue on top of the messed up unannounced schedule change. D3 what's going on here??? 
  • Bil
    Bil Posts: 831 Critical Contributor
    edited August 2018
        Happened in my bracket too ... I fortunately was granted an extra charge that allowed me to get 552 points over 540 ... So i'm still top 5 but ... But only third in the bracket ...
       It seems to happen when server is having issues when resolving a game. Sometimes, when you finally get back to the nodes wheel, you get the points and the charge on node remains, allowing a second encounter with the same oponent.
       That is a real issue, it's very unfair to top scorers that don't even have a place in top 5 because of it.
  • Bil
    Bil Posts: 831 Critical Contributor
    edited August 2018
    Mburn7 said:
    So is that hacking or just a bug?  Because I haven't seen much leaderboard cheating that obvious in a while
       I can confirm it is not hacking, just a bug that prevents a charge from being used in the encounter.
       
  • Tilwin90
    Tilwin90 Posts: 662 Critical Contributor
    Bil said:
        Happened in my bracket too ... I fortunately was granted an extra charge that allowed me to get 552 points over 540 ... So i'm still top 5 but ... But only third in the bracket ...
       It seems to happen when server is having issues when resolving a game. Sometimes, when you finally get back to the nodes wheel, you get the points and the charge on node remains, allowing a second encounter with the same oponent.
       That is a real issue, it's very unfair to top scorers that don't even have a place in top 5 because of it.
    One very good remark that I heard is also related to people who could actually navigate through the event and get superior scores in spite of not having a perfect. Since such people don't end up having abnormal scores going above 540 it's going to be impossible to determine who ran into this situation and took advantage of the system.

    Once again I feel it's a situation that's somewhere on the edge between "taking advantage of the system" and "going with the flow and just playing all available matches". I guess the intent of it makes it feel like cheating or not, and I also understand people having perfects that took the extra nodes to "make sure they stayed in the top".  :)
  • Bil
    Bil Posts: 831 Critical Contributor
    edited August 2018
       Well, i must confess that when you see there are already scores over the top and you hear other players talking about being granted extra charges, you don't hesitate too much. As you know the whole leaderboard will be messed up anyway, not playing it is the best way to auto-screw yourself.
        I really hope the players will actually receive the reward they deserve. From a personal point of view, the situation feels very unconfortable, much more than ending in a lower rank.

      In that kind of situations, i would consider giving top prize to any player that has scored 540 in the first place. Then top 25 prize to anyone that has played every charge.
  • UweTellkampf
    UweTellkampf Posts: 376 Mover and Shaker
    This bug has been around for a long time. It has been done nothing to resolve it. And it is more than serious. 
  • RithPrimeval
    RithPrimeval Posts: 14 Just Dropped In
    In the same boat.. Grinded the whole weekend, manage perfect score just to end in 7th place without top rewards. Hope support fixes this fast because this is some ****. 
  • joerginger
    joerginger Posts: 198 Tile Toppler
    I just sent a ticket because of this. I had an extra charge in the very last round myself and even though this didn't matter in my case because I ended in the lowest bracket anyway, this certainly affects coalition scores. A buggy mess like this event simply shouldn't exist at all.
  • stikxs
    stikxs Posts: 534 Critical Contributor
    Welcome to TDW, where the objectives are a pretty good combination but the points don't matter!
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. The team is aware of this bug, and they are currently investigating it. If you believe you may have received the wrong rewards, due to this issue, then please send in a Customer Support ticket with as much information as you can, and our Support agents will be sure to assist you. Thanks!