App force closes/restarts

[Deleted User]
[Deleted User] Posts: 0 Just Dropped In
in MtGPQ Bugs & Technical Issues
Starting approximately 24 (+/-12) hours ago, the app will just stop and restart. 

To be specific:
all of a sudden my app will go black. Then, I will be on the main home screen on my phone (it feels similar to an app getting minimized/alt tabbed on a desktop computer). The app is still running in the background so I go back into the app but it restarts from the splash screen, as if i was opening the app for the first time. 

This has happened mid game (TG/AI/Oath of gatewatch). It also happens when deckbuilding be it an event deck or a custom deck. It happens ever so randomly. Within 24 hours, for me, it has occurred 5+ times but less than 10. 

There are no triggers; its just random. There were no new event refreshes, it was not during a particular event end or start time, etc. I rarely have that many apps running in my background, aside from the invisible ones you cant tab into. I monitor the RAM on my phone and there was enough free prior to the game starting. And nothing new or abnormal has occurred/changed when i play this game within the past 6+months. HOWEVER, I have had this issue before but it was really REALLY rare. 

Comments

  • DBJones
    DBJones Posts: 803 Critical Contributor
    This game has a tendency to destabilize over time even with plenty of RAM. Have you reset your phone recently? Also, if you have a Facebook login set up, uninstalling and reinstalling the app is another thing to try.
  • [Deleted User]
    [Deleted User] Posts: 0 Just Dropped In
    Just so people are aware, I ended up uninstalling a different card game app that takes up a large amount of storage space on my phone. Surprisingly after I uninstalled it it freed up a good 15-20% of my phone RAM as well. Since then, I have had less slowdowns and sudden app force closes/restarts; but, they do still exist just not as frequently by far.
  • Mark_Tedin
    Mark_Tedin Posts: 167 Tile Toppler
    The game has restarted many times today...
  • [Deleted User]
    [Deleted User] Posts: 0 Just Dropped In
    Well copy and pasting this here as it is more me relevent. No lag. No errors. Then on my second turn for 3.1, App suddenly force closes or rather just sends me to the home screen with the app minimized in my background/recently opened apps. I go back to it and...  App is restarting from the splash screen. And a wonderful morning to you to MTGPQ

Categories