Can't connect Facebook to MPQ [Solved]

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zahria
zahria Posts: 14 Just Dropped In
Starting yesterday or the day before (July 2 or 3), every time I try to send support thru Facebook, I can't connect to Facebook. Every time the game tries to connect, it gives a pop up saying "Login Failed." And it offers me an option to disconnect. I restarted the phone but still can't connect. Does anyone have the same issue?

//Edited Title -Brigby
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  • KGB
    KGB Posts: 3,080 Chairperson of the Boards
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    I had a similar problem a few months ago. I solved it by accident when I attempted to connect when I wasn't on WiFi. It immediately re-connected Facebook-MPQ and it's stayed connected ever since whether I am on WiFi or not.

    If you are on WiFi you might try disabling WiFi so you are forced onto the cellular connection briefly (that may be want Facebook is using to connect the two).

    KGB
  • zahria
    zahria Posts: 14 Just Dropped In
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    Thanks for the tip. I did try it & it still didn't work. But then I remembered that I have 2 x Facebook accounts logged into my Galaxy Note 8. I logged out of my personal one (leaving only my MPQ one logged in) & that worked.