Server Outage Compensation (5/31/18)

Brigby

Hi Everyone,

As some of you may have noticed, we unfortunately had a small server outage yesterday during the late afternoon. It did not affect all players, however it did affect a large fraction of them, during an approximate 15 minute window of time.

We understand that this may have negatively affected players' experiences, be it during an event or otherwise, so we have decided to send out a gift of 50 Hero Points and 1,000 Iso-8 to all players that logged in yesterday, May 30th. 

Thank you for understanding, and for being a part of the MPQ community!

First21

Why did it happened when I started my final push of the last sub event. I almost lost my placement.

waywreth

Per Discord, they said bad AWS instances that spiked CPU load on the remaining instances.  They spun up new ones to resolve.

broll

Thanks for doing this. I remember past larger outages where this wasn’t done. So thank you for making the effort to compensate. 

NotBAMF

broll said:

Thanks for doing this. I remember past larger outages where this wasn’t done. So thank you for making the effort to compensate. 

Yep, this is all I came to say, too.

DyingLegend

Thanks! 

Twomp_thaDJ

Thank you!!! ISO is always a good thing

Persephone

Thank you for both the ISO and HP! 

Shintok17

Didn't have any issues, but free stuff is always welcome.

cgrubb80

Yes thanks.

PuceMoose

Every little bit helps - even though I wasn't personally affected by the issue I appreciate the unexpected rewards. Thanks!

maguirenumber6

Thanks for the compensation. Good customer service :-)

Histamiel

Thanks for the compensation.

beyonderbub

thank you

justsing

Thanks for the ISO and HP!

0_efx_0

Great I went from 1st place in PvP to 500th place.

Steve111

I was affected ok but appreciate the compensation