Unable to get past 'important message' after update [Fixed in 2.7]

Furks
Furks Posts: 149 Tile Toppler
edited May 2018 in MtGPQ Bugs & Technical Issues
After the update, the app now displays an 'important message'. I am unable to dismiss said message. Rendering the app unaccessible.

There is a tiny 'confirm' at the bottom but tapping it does nothing

https://imgur.com/a/DIThN3N

//Edited Title -Brigby
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Comments

  • GiantPygmy
    GiantPygmy Posts: 2 Just Dropped In
    edited May 2018
    I'm having the same issue and it's so frustrating.
  • Snapple37
    Snapple37 Posts: 18 Just Dropped In
    Same issue here. 
  • Snapple37
    Snapple37 Posts: 18 Just Dropped In
    How do we get the devs attention? This is worse than game breaking, we can't even play (or spend money!).


  • DBJones
    DBJones Posts: 803 Critical Contributor
    @Oktagon_Daiane is how to get the devs attention for such major bugs. @Brigby for anything else. That pinged then already, so you don't need to again.

    The confirm dialog should show up at the bottom right of the box, you could try tapping around there.
  • Snapple37
    Snapple37 Posts: 18 Just Dropped In
    DBJones said:
    @Oktagon_Daiane is how to get the devs attention for such major bugs. @Brigby for anything else. That pinged then already, so you don't need to again.

    The confirm dialog should show up at the bottom right of the box, you could try tapping around there.
    Thanks for pinging them. I tried tapping everywhere possible but couldnt get past the screen. 
  • Seirios
    Seirios Posts: 2 Just Dropped In
    I encountered the same issue on my Huawei P20 Lite. After switching of the full screen modus of the MTG app, the confirm button was normally visible and I could click on it. Hope this information helps. 

  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. We've brought this up with the development team, and they're currently investigating. If you are currently encountering this issue, please send me your UID in a private message, and I will be sure to include it in the list of accounts to investigate. Thanks!
  • Furks
    Furks Posts: 149 Tile Toppler
    I managed to get past it by tapping wildly in the bottom right of the prompt. Not sure how many pixels the touch area actually is, as there is no visual indication 
  • krismage
    krismage Posts: 1 Just Dropped In
    .Furks said:
    I managed to get past it by tapping wildly in the bottom right of the prompt. Not sure how many pixels the touch area actually is, as there is no visual indication 

    This worked for me too.
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. I believe if you update to the new 2.7 build version, this issue should be fixed.

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