Known Issue: Dominaria Premium Pack Display Error [Fixed in 6/6 Data Push]

Brigby
Brigby ADMINISTRATORS Posts: 7,757 Site Admin
edited May 2018 in MtGPQ General Discussion
Update: The team has put in a fix for this display issue, and is anticipated to be implemented in next Wednesday's data push.
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Hi Everyone,

We wanted to share to players that we recently became aware of a display error in the Dominaria Premium Pack. At the moment, it states 6X on the pack image, but we wanted to communicate that there are actually only 5 Boosters with 5 cards +1 Booster with the Bonus Rare Card included in this pack.

We are working on correcting this as soon as possible, and we apologize for the inconvenience.

Comments

  • Thuran
    Thuran Posts: 456 Mover and Shaker
    So....everyone  was ecstatic that you surprised us with a great thing, and the response is: "ups, that thing you loved was a mistake!"

    You guys are kinda bad at PR ;) why not instead seize the chance and make a post saying "due to an error, the PP is only giving 5 packs..."

    A shame you turned a good thing into a bad one...
  • Wafflesauce
    Wafflesauce Posts: 49 Just Dropped In
    It's the same product format as every single other Premium Pack. No need to get in a tizzy about it. 
  • jtwood
    jtwood Posts: 1,285 Chairperson of the Boards
    Thuran said:
    So....everyone  was ecstatic that you surprised us with a great thing, and the response is: "ups, that thing you loved was a mistake!"

    You guys are kinda bad at PR ;) why not instead seize the chance and make a post saying "due to an error, the PP is only giving 5 packs..."

    A shame you turned a good thing into a bad one...

    Gonna disagree with basically all of this.
  • Thuran
    Thuran Posts: 456 Mover and Shaker
    edited May 2018
    None is in a tizzy ;) just saying they missed out on what would have been a diamond opportunity to make people happy ans make money.

    Also, visual bug or not, it's illegal to write 6 packs and give 5, so anyone that got a PP would be legally entitled to a refund, or at least for the extra pack they paid for, especially since the initial expectation of 6 packs would have been important in their decision to purchase DOM over other PPs with more interesting cards.

    The "contract" for the purchase of 6 packs is still legally binding, just as an erroneous sign in a window is legally binding for the store :) 
  • jtwood
    jtwood Posts: 1,285 Chairperson of the Boards
    Get a lawyer and I'll join the class
  • Gilesclone
    Gilesclone Posts: 735 Critical Contributor
    Actually you do get 6 packs, it’s just that the last one only has a single rare.
  • Laeuftbeidir
    Laeuftbeidir Posts: 1,841 Chairperson of the Boards
    Thuran
    said.
    .just as an erroneous sign in a window is legally binding for the store :) 
    .. Well.. That's either irony or a statement you might want to double-check.

    This kind of reaction was appropriate when they accidentally gave out elite packs and took them away from everyone who didn't open it yet.. In this case, it's just a mistake and the reaction is totally appropriate.

  • khurram
    khurram Posts: 1,090 Chairperson of the Boards
    Didn't even know there was an issue.

    The 6th pack is the guaranteed rare which the game considers a separate booster. Just like elite "pack" is a pack despite having one card. Haven't encountered anyone that thought it was a problem or was confused by it.

    But of course after reading the post by brigby some people would like to jump at the opportunity to critisize and demand stuff that they didn't even know they were "entitled" to.

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