Hardware requirements and freezes

Rhasget
Rhasget Posts: 412 Mover and Shaker
in MtGPQ General Discussion
I read alot about people having issues with the game freezing. Both here and in my coalition.

Some of this can be traced to specific actions in the game (destroying a Hixus for instance, pulling up the objectives menu).

Since I haven't had a single freeze that I can remember, why does this affect some and not others?

Is the game to taxing on phones (and tablets for some I guess) so that players with older/lower spec gadgets have this?

I keep a tidy phone always, freeing up my memory, not having apps running in the background but my kids can have hundreds of open apps/tabs and have crashes/freezes often.

Is there anyone in the know of the technical aspects of the app who knows more how it strains the phone?

Comments

  • rafalele
    rafalele Posts: 876 Critical Contributor
    Though knowing the minimum requirements wolud be really interesting, I have a S7 edge and running (in latest official rom, not oreo yet) just the game, I got freezes in the game no crash.

    Of course as much apps as you have running as much posibilities of getting crashes and freezes.
  • Froggy
    Froggy Posts: 511 Critical Contributor
    I’ve had freezes from game related issues.

    I run the lasted iOS on my iPhone X, 265GB, on a 4G nw. Not a hardware problem here. I have PLENTY of space and also keep a tidy phone.

    Ive had 2 freezes on this event, one on the previous event. All game related. At times I need to be more aware of what I do in the game as opposed to winning the game - like, what gems to match, what to look at, being patient, etc. It’s like handling a child. A very fragile one.
  • gogol666
    gogol666 Posts: 316 Mover and Shaker
    I believe the "hixus/enable" freeze is hardware/software dependent, but I don't think it is due to resource constraints. In my case I'm using a cheap lg x charge and I couldn't reproduce the bug in any form (cast out, supprossion bonds, cycling vizier, destroying support, etc).
    If I were in the dev team I would try to get one of the bugged device and see what happens there in the situation described by the users
  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    A lot of bugs are software related (the enable a diabled thing bug for sure is), but a good number of the crashes appear to be hardware.  For example, I haven't gotten a crash on checking objectives once since getting a new phone, nor have I lagged out in a long combo like I used to
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    I find this to be the case with many players who use Android -- older phones (including the one my alt is on) do not perform as well and experience more issues. 
  • rafalele
    rafalele Posts: 876 Critical Contributor
    Perhaps it is not only hardware but also the Android version running on it.
  • DBJones
    DBJones Posts: 803 Critical Contributor
    It's definitely complicated. I have a mediocre phone (BLU R1 HD, 2GB RAM, 1.3ghz quad-core) and I've gotten very few freezes. As in ~10 in the over a year I've been playing this game. It does seem to get less stable if I leave it open in the background for too long, but that rarely happens because 2GB of RAM means it auto-closes to make space often. I've avoided switching apps in the middle of matches thus far (besides TG when it wouldn't matter).

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