Oktagon_Daiane said: Hi rafalele, Can you tell us more details about this, please? Did you try to uninstall and reinstall the game?
Oktagon_Daiane said: We are currently investigating this issue, and would like anyone who still encounters the situation to send us (via PM) the UID, please.If you have any observation in relation to when this happens (after reopening the game, in mobile connection, wifi, etc.) , please feel free to add a comment.
rafalele said: @Brigby, @Oktagon_Daiane I have reproduced this bug just trying to create a support ticket with the ingame option.After writting the email to create a ticket nothing happened but that the game was frozen and had to restart. After that everytime the game started frozen.Had to unistall and install it again.
gogol666 said: After the update to 2.7 the issue is solved for me: I can use the helpshift support from the game and I can re-launch the game after that.To me it is solved