Anyone else having issues with latest update on Kindle App?

dragonreader
dragonreader Posts: 89 Match Maker
in MPQ Bugs and Technical Issues
So when I try to enter I get a message saying "great news an update is available" but when I click OK to go to the app store and update there is button for update, just open.  When I click open it takes me back to the game app but get the same message so I am not able to enter the game.

Has anyone else had this problem?

I have tried powering down my Kindle and restarting but that didn't work.

Comments

  • knightfall
    knightfall Posts: 12 Just Dropped In
    Yes, have the same issue on iOS.
  • Pyram7
    Pyram7 Posts: 15 Just Dropped In
    I have the same problem (Amazon appstore on Android). 
  • Pyram7
    Pyram7 Posts: 15 Just Dropped In
    TheTproblem has been solved, good job ! 
  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    Hey everyone, I'm sorry to hear that you're experiencing this issue. We are aware that some players sometimes have problems with updating their game from the app store. To fix this, you should be able to uninstall and reinstall the game to force your download to the latest update version. Please keep in mind that you may need to recover your saved data afterwards, so make sure you're backed up through Facebook, or contact our Customer Support team if you need your account to be recovered.

    I hope that my advice helps with the issues experienced with updating the game!

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