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Known Issue: Strange Sights Door 1 *Updated (1/16/18)
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Brigby
ADMINISTRATORS
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7,757
Site Admin
January 2018
edited January 2018
in
MPQ News and Announcements
Hi Everyone,
We are aware of the issue with Door 1 of the Strange Sights event crediting less points than intended, if you choose it first. We have had some difficulty in identifying the origin of the issue, so it is unfortunately not fixed for this current run, however we have implemented new methods of tracking data for it. This new method should allow us to dig deeper into investigating the issue, and identifying a fix.
We apologize for the inconvenience, however we would certainly appreciate if players could submit a support ticket, if they encountered this issue. Regardless, our team will be working as quick as possible to identify the issue, and develop a fix for it.
====
Update:
The team has identified the root of the issue, and a fix has now been developed for it. This will be applied starting in the next run of the event. Everyone that was affected by the bug will be receiving a gift sometime next week. Also, for those players who would've achieved better awards had they acquired the missing points, we will be providing them an additional gift as well.
====
Update 2:
The gift has now been sent out to players that were directly affected by this bug.
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