Known Issue: Strange Sights Door 1 *Updated (1/16/18)
Brigby
ADMINISTRATORS Posts: 7,757 Site Admin
Hi Everyone,
We are aware of the issue with Door 1 of the Strange Sights event crediting less points than intended, if you choose it first. We have had some difficulty in identifying the origin of the issue, so it is unfortunately not fixed for this current run, however we have implemented new methods of tracking data for it. This new method should allow us to dig deeper into investigating the issue, and identifying a fix.
We apologize for the inconvenience, however we would certainly appreciate if players could submit a support ticket, if they encountered this issue. Regardless, our team will be working as quick as possible to identify the issue, and develop a fix for it.
====
Update: The team has identified the root of the issue, and a fix has now been developed for it. This will be applied starting in the next run of the event. Everyone that was affected by the bug will be receiving a gift sometime next week. Also, for those players who would've achieved better awards had they acquired the missing points, we will be providing them an additional gift as well.
====
Update 2: The gift has now been sent out to players that were directly affected by this bug.
We are aware of the issue with Door 1 of the Strange Sights event crediting less points than intended, if you choose it first. We have had some difficulty in identifying the origin of the issue, so it is unfortunately not fixed for this current run, however we have implemented new methods of tracking data for it. This new method should allow us to dig deeper into investigating the issue, and identifying a fix.
We apologize for the inconvenience, however we would certainly appreciate if players could submit a support ticket, if they encountered this issue. Regardless, our team will be working as quick as possible to identify the issue, and develop a fix for it.
====
Update: The team has identified the root of the issue, and a fix has now been developed for it. This will be applied starting in the next run of the event. Everyone that was affected by the bug will be receiving a gift sometime next week. Also, for those players who would've achieved better awards had they acquired the missing points, we will be providing them an additional gift as well.
====
Update 2: The gift has now been sent out to players that were directly affected by this bug.
3
This discussion has been closed.
Categories
- All Categories
- 44.8K Marvel Puzzle Quest
- 1.5K MPQ News and Announcements
- 20.2K MPQ General Discussion
- 3K MPQ Tips and Guides
- 2K MPQ Character Discussion
- 171 MPQ Supports Discussion
- 2.5K MPQ Events, Tournaments, and Missions
- 2.8K MPQ Alliances
- 6.3K MPQ Suggestions and Feedback
- 6.2K MPQ Bugs and Technical Issues
- 13.6K Magic: The Gathering - Puzzle Quest
- 503 MtGPQ News & Announcements
- 5.4K MtGPQ General Discussion
- 99 MtGPQ Tips & Guides
- 421 MtGPQ Deck Strategy & Planeswalker Discussion
- 298 MtGPQ Events
- 60 MtGPQ Coalitions
- 1.2K MtGPQ Suggestions & Feedback
- 5.6K MtGPQ Bugs & Technical Issues
- 548 Other 505 Go Inc. Games
- 21 Puzzle Quest: The Legend Returns
- 5 Adventure Gnome
- 6 Word Designer: Country Home
- 381 Other Games
- 142 General Discussion
- 239 Off Topic
- 7 505 Go Inc. Forum Rules
- 7 Forum Rules and Site Announcements