Not receiving rewards

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Spidurman27
Spidurman27 Posts: 184 Tile Toppler
in MPQ Bugs and Technical Issues
a month ago, I lost multiple days of roster progress when my Facebook sync decided to roll me back.  I submitted ticket #365430 and ended up giving up after 18 days of support seemingly not understanding the issue.  

It it just happened again.  I saw the screen briefly for rewards on logging in this morning, received a message to log in again, and when I did that, I did not receive any of the following:

DP vs MPQ sub 2 rewards
DP vs MPQ event rewards
Identity Theft alliance rewards
Reality Season personal rewards
Reality Season alliance rewards

I am beyond frustrated at this point.   It’s hard enough progressing my roster, but without any rewards and random rollbacks it is nearly impossible.  

I attempted twice to submit a ticket for this and it will not submit.  

At this point I’m just hoping @Brigby or @LakeStone can help, this is just insane.   

Comments

  • The rockett
    The rockett Posts: 2,016 Chairperson of the Boards
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    This sucks when this happens with no support.  Try and follow the right procedures and it doesn't work.  Hopefully @LakeStone can help. 
  • Spidurman27
    Spidurman27 Posts: 184 Tile Toppler
    Options
    Just received everything from support.....very appreciative!
  • Dogface
    Dogface Posts: 974 Critical Contributor
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    If you play on an Android device, you could also choose to back-up data through Google Play

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