New phone issue

zaann85
zaann85 Posts: 119 Tile Toppler
in MtGPQ Bugs & Technical Issues
I logged in with Facebook, and it has me logged in, but on a new account.  My old phone is logged in, but has the account intact.  Tried uninstalling both MtGPQ and Facebook but no luck!

Comments

  • Szamsziel
    Szamsziel Posts: 463 Mover and Shaker
    If you switched android to ios (or the other way around)  it will not work automatically. 
  • zaann85
    zaann85 Posts: 119 Tile Toppler
    That sucks, I have a ticket in, thanks
  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
    It's bad and dangerous that this isn't advertised more openly...

    What happens if they "fix" it at some point for those of us who have both devices?

    Upgrading phones in business as usual now, but this game won't handle it, it's not a good design choice, but the path to fixing it can now potentially break things for people!

  • Szamsziel
    Szamsziel Posts: 463 Mover and Shaker
    edited 2017 17
    In FAQ as far as I remember there is mention about it.https://d3publisherofamerica.zendesk.com/hc/en-us/articles/206718563?mobile_site=true

  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
    Ah but people don't read FAQs until they have a Q to check whether it is FA.

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