Current eta on tickets raised in game on swaps??

Yoik
Yoik Posts: 251 Mover and Shaker
I raised a ticket to get some latest swapped around last Tuesday.  (361064) it says 24-72 hours on the reply but I'm pushing double that. 

Was wondering what other experiences people are currently seeing for the same so i have at least some expectation other then none.

Ta.

Comments

  • Pongie
    Pongie Posts: 1,411 Chairperson of the Boards
    Just put one in myself. Will report back when I get a response
  • Yoik
    Yoik Posts: 251 Mover and Shaker

    Thanks Pongie

  • Starfury
    Starfury Posts: 719 Critical Contributor

    Last week it was still "normal":

    Raised one on Tuesday, got the go-ahead to sell on Wednesday and received the new cover on Thursday.

  • Yoik
    Yoik Posts: 251 Mover and Shaker
    Thanks Starfury. Perhaps I raised it wrong then? I raised mine last Tuesday too.
  • Pongie
    Pongie Posts: 1,411 Chairperson of the Boards
    edited November 2017
    Got the response to go ahead and sell today

    edit: another day and the cover has been swapped. Similar timeframe to starfuy.