Hello D3 Go! Forum Users -

We wanted to give a friendly reminder to everyone that we are no longer using Zendesk to manage our Customer Support tickets. If you would like to submit a support ticket, then please make sure you are either utilizing the in-game Helpshift feature, or emailing our team at [email protected]

In addition, if you have a recent Zendesk ticket that seems to have suddenly been closed for no reason, then please email us at the above address or in-game for further assistance.

Thank you!
D3 Go!
Hello D3 Go! Forum Users -

If you are still having trouble updating your birth date on your forum profile, then please follow the steps listed in the below discussion thread.

Please copy and paste this URL for details --> https://forums.d3go.com/discussion/72653/new-forum-terms-of-service-steps-to-update-profile

It is very important that all users complete this process, otherwise they will unfortunately be unable to actively participate in the forum on their current account.

Thank you!

Submit Your Questions For Q&A With Oktagon (10/10/17)

BrigbyBrigby Posts: 4,848ADMINISTRATORS Site Admin
Hi Everyone,

With the recent transition to Oktagon as the new development team, it has been a whirlwind of activity. We have been working closely with them, making sure that they have all the necessary resources available, in order to ensure this transition is as smooth as possible. We believe that making sure they have a solid foundation will allow them to be successful in the management and development of Magic: Puzzle Quest, which is why this is a process we do not want to rush through.

While we've certainly had plenty of interaction with them, we understand that some players may potentially feel a bit out of the loop, and we sincerely apologize for any unintentional reduction in communication. With this in mind, we want to give players the opportunity to submit any questions you'd like to ask the development team at Oktagon. If you would like to submit your question, then please leave a comment in the General Discussion thread HERE.

Since we would ideally like to post the answers to your questions next week, please note that we will be placing a cut-off date for question submissions at 6:00 PM PDT this Thursday, 10/12/17. This cut-off date is so we have time to compile and send the questions to the developers, and for them to have time to provide detailed responses.

We sincerely appreciate all of the support and patience the community has shown, and we look forward to answering any questions players may have for the team. Thank you!
D3 Go! Community Manager
You are more than welcome to message me, if you require any assistance, however please note that due to the sheer volume of messages I receive, I may not be able to respond back immediately. Thank you for your patience!
My MPQ Roster (Last updated: 4/10/18)
This discussion has been closed.