Server Outage - Update (9/15/17)

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Brigby
Brigby ADMINISTRATORS Posts: 7,757 Site Admin
Hi Everyone,

As many of you are aware, we had a server outage yesterday that prevented players from getting into the game. Our team of engineers were able to identify the issue, and propagated a fix for it as quickly as they could. 

In order to bring the servers back online and maintain stability though, they had to remove the game data from older releases. The result of this is that players that resume play on older builds will encounter a "Check Internet Connection" error, instead of a prompt to download a new update. Updating the game to the latest patch should resolve this.

In addition, we understand that this issue has been an inconvenience for many players, so we are planning on sending out a gift to everyone that was affected, as a thank you for their patience.
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