Ending encounter "something went wrong" [Devs Aware]

hhhhotttt
hhhhotttt Posts: 20 Just Dropped In
edited August 2017 in MtGPQ Bugs & Technical Issues
Of all the times to have an error. I realise there are connection issues today, but a few retrys usually solve that. But for the second time, I get max points in the event, and the game has an error during ending encounter. I've completed my 4 TG rounds, I've completed 2 battles in the event where I only got 1 objective. The first time it errored I had gotten 7 points in the black node, was forced to cancel not receiving any points. Now in the blue node I'm stuck. When I click retry it immediately has an error. Not 1 second of trying to connect, just immediate " something went wrong" fix this please. I'm already doomed to a 6-26 finish, or worse now

//Edited Title -Brigby

Comments

  • Azerack
    Azerack Posts: 501 Critical Contributor
    edited August 2017
    Yup, this is going to make this event useless to me and others if this isn't fixed. I don't really want to attempt to complete a match only to not have the points count for anything.
    I did notice the points count if the match is actually successful but fails to show you what points you acquired, though.
  • HypnoticSpecter
    HypnoticSpecter Posts: 190 Tile Toppler
    When this happens to me, I quit the app and get back in, and my points always show up, and I get any progression rewards I earned. Much better than when it happens at the beginning of a match.
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. Rest assured that the team is aware of this error message appearing after an event ends. You can keep track of its status in the Bugs List that's announced in this Bugs & Technical Issues section
  • joerginger
    joerginger Posts: 198 Tile Toppler
    In the current coaltion event this seems to be worse than is has ever been before. So far I've had a 50:50 outcome that a win was indeed registered as a win. After the second match I didn't feel any inclination whatsoever to try my luck again.
  • MDsupa
    MDsupa Posts: 124 Tile Toppler
    edited September 2017


    Gotta love that It knows that I won and Give me the 50+ Reward..but yet on the Top Left it still say 48 Points.  and yes I've quit the APP, force close and reopen a few times.  still score hasn't update..
  • Iworb
    Iworb Posts: 61 Match Maker
    Lucky. I've got more points that there's displaye w/o rewards.
  • rafalele
    rafalele Posts: 876 Critical Contributor
    I have lost the rewards of 3 matches I had won in HOR event because "Something went wrong" screen appeared. Frustrating the way the game is behaving since yesterday, and no official answer.

    @Brigby is anyone there?
  • HypnoticSpecter
    HypnoticSpecter Posts: 190 Tile Toppler
    I've found that once you are able to complete a match without any errors, your score is finally updated accurately. Of course, wit the current state of the game, that can take a while.
  • Szamsziel
    Szamsziel Posts: 463 Mover and Shaker
    Just corrections. - your score MAY be finally updated. Sometimes it does not.
  • MDsupa
    MDsupa Posts: 124 Tile Toppler
    yeap.. had to cancel 5 times.  got scores for 4 of them.  

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