OMG! Get ToA rewards for win ToS

fiirst
fiirst Posts: 438 Mover and Shaker
in MtGPQ Bugs & Technical Issues
Hi D3 & @Brigby

To be honest, i wont to initiate this topic to public but my ticket was unacceptably treated and it take about two weeks without any signal of resolution.

As we played ToS about 2 weeks agos, at end of event there is error message (as often due to server load) to some player (oncluding me).

This make me did not get any reward form ToS event at ending. I should get 150 Mana Jewels + 125 Mana Crystals + 1 Rare as rewards for my ranking as photo below (i hide another player name).


So, i do the ticket for my reward and your staff gave me the ToA reward.



I do reply my email but your staff alway said that i get the correct rewards. I try follow up but the ticket always indicated as solved. please help.










Comments

  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    *Moved to Bugs & Technical Issues

    Hi @fiirst . I'm sorry to hear that you might have experienced an oversight with Customer Support. I have sent you a private message to discuss this further.
  • fiirst
    fiirst Posts: 438 Mover and Shaker
    @Brigbyyou should place this thread into MTGPQ section......
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    @fiirst

    ....you saw nothing.  :|
  • fiirst
    fiirst Posts: 438 Mover and Shaker
    firstly you move to MPQ, i think it will disturb to MPQ player. thanks for corrected :smiley:

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