Recovery using Google Play

klobberer
klobberer Posts: 35 Just Dropped In
in MtGPQ Bugs & Technical Issues
I've used Google Play back up to recover my game before. How do I do it/can I still do it? I can't remember how to. Lost my progress when app was accidentally erased from my phone. 

Comments

  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    edited July 2017
    Hey there @klobberer, to clarify, the application can only be backed up and restored via the Facebook option in your settings. If this backup method is not working or you do not have one, please reach out to our Customer Support team so that they can restore your account manually.

    If you're unsure of how to reach Customer Support, you can use the following the link to contact them: https://d3go.com/mobile-games-support
  • VampireKingOfMS
    VampireKingOfMS Posts: 3 Just Dropped In
    Tombstone, I assume you meant to type "cannot can only be backed up and restored via the Facebook option in your settings"?
  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    My apologies, that is correct. Didn't have any coffee in my system yet when that was typed.  :s

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