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MtGPQ Bugs & Technical Issues
This happens at least once every event
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Mainloop25
Posts:
1,936
Chairperson of the Boards
July 2017
edited July 2017
in
MtGPQ Bugs & Technical Issues
https://imgur.com/A0sFLWY
When you start a match, this screen comes up instead of the regular loading screen with text. The match never loads, causing me to lose a node. Is there anything being done to fix this bug?
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rafalele
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876
Critical Contributor
July 2017
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Join the line
https://forums.d3go.com/discussion/66223/trial-of-ambition-issues-joining#latest
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Mainloop25
Posts:
1,936
Chairperson of the Boards
August 2017
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This still hasn't been fixed.
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Mainloop25
Posts:
1,936
Chairperson of the Boards
August 2017
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@LakeStone
I think this is a serious issue because it causes players to lose points in events without even the chance to play a node.
1
HypnoticSpecter
Posts:
190
Tile Toppler
August 2017
edited August 2017
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@Brigby
, can you advise us as to how to obtain compensation for this error? I just lost my undefeated streak in EO to it, which will most likely cost me top 5. Whenever I've filed a ticket and sought compensation for this in the past, I've been told that there is no way to tell the difference between those who get this error this error and a player force quitting the app to fake the error in order to falsely obtain compensation. I find it unlikely that anyone would throw away a match that hasn't started to gamble that customer support will give them a better deal. Even assuming that is true, and that people actually do that, I don't see why I should be punished for this glitch and/or D3's inability to distinguish those who force-quit. I'd previously given up on this ever getting better, but it's really killing my motivation to compete in events. At the very least, it would be good if customer support would stop using this insulting rationale.
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