mpqr7 said: Support is not a fun job. Nobody appreciates the support staff.
Mordee said: Idk, but I have nothing but good experiences with the CS team. I'm not a whale by any means, but I have spent like $100 on this game. I'm a vet on day 850. I have asked CS to do 5* swaps, gave me reward covers from events that I never received, ISO that were never given to me, and small things like removing inactive commanders. I keep reading these horror stories on the forums here. I do not know what OP's problem is, but regardless, writing rude things and such like that will get you no where. I am certain if I act that way to anyone at their job, they will be quick to give me the prompt service that I deserve (yeah right). I just take the polite route. Who knows if CS is keeping tabs on your tickets/username. I know I certainly would for future reference.