Again Down!!!

rafalele

Yesteday evening I have problems to connect to the servers, just now the same, I cannot open the game. Yesterday once it show me the maintenance advise, today don't.

App loads til the screen where you can select events, vault or daily reward but it never end to load, just the circke cycling in loading coalition data.

And of course, after a while, the error screen.

rafalele

Now the error screen says that can not connect to server and that I need to check my connection.

My connection is Ok, I can post this message in d3go forums without connection error.

parasith77

In most other games (lords mobile e.g.) you get announcements & compensations. Here you only get frustration!

Brigby

*Moved to Bugs & Technical Issues

@rafalele
I'm sorry to hear you're encountering that issue. Have you submitted a support ticket yet? In addition, try Force Closing the application from the settings menu of your device, to make sure you're loading from a fresh instance.

rafalele

 @Brigby

Thank you for your answer.

Of course I have force closing the app altough It is not related to my device or my connection or the cache.

You can read this post where people write today more or less at the same time, 17:00 in Spain, the hour when event finished:

https://forums.d3go.com/discussion/64901/fetching-events#latest

This is been happenning since long ago. It also happens to me at 19:00 in Spain at the hour where nodes get charge.

Also you can read this other post that I think is related:

https://forums.d3go.com/discussion/65304/load-times-more-than-1-min-per#latest

Brigby

@rafalele
Thanks for providing those threads! I'll be sure to include those references when I pass along this information to the development team.