Rewards lost

rafalele
rafalele Posts: 876 Critical Contributor
This is the second node that I have won in Trial for Zeal that I have lost my rewards because error screen appeared.

The battle have finished and the ribbons were calculated. After that I pressed continue button, or accept, I don't know in english, and then error screen appeared and the rewards were lost.

This is frustrating. There were no error in my connection. I pressed retry button in error screen unless 30 times. Always error screen appeared. Pressing cancel button reloaded the event screen, adter reloading the profile, resources, data....,  so no error in connection, I don't know why retry button did not work and cancel did everytime.

The report at the end of the battle should be send to the server immediately, even before showing it to me.

This happens a lot of times in training but in an event like this is ..................

Comments

  • AresOmega
    AresOmega Posts: 75 Match Maker
    I have often found that turning wifi off and then back on again helps to refresh the server connection.
  • rafalele
    rafalele Posts: 876 Critical Contributor
    It didn't work for me.