Game down!

Laeuftbeidir
Laeuftbeidir Posts: 1,841 Chairperson of the Boards
Error - error - thank you for lost points. Surprise update again, @brigby?

Comments

  • Dologan
    Dologan Posts: 145 Tile Toppler
    edited June 2017
    Whoops. D3 incompetence strikes again! I guess they'll be giving some 10-20 crystals compensation at some point for this...
  • Hefty
    Hefty Posts: 9 Just Dropped In
    grabs popcorn :wink:
  • Avenger77
    Avenger77 Posts: 10 Just Dropped In
    Togheter with the Lily bug it's the third match today i've lost without loosing it... :'(

    When a new release is casted on their servers even finishing the match the app force em to update prior to go on to the pts assignment, the only thing i could do is close the app and update the client loosing obviously the match...

    This should be corrected as well... The sequence should be: finish current match and assign event pts or rewards, tell the client it's outdated and then ask to update in order to be able to start a new match... :#
  • sjechua
    sjechua Posts: 173 Tile Toppler
    If this was planned, could we please have some notice next time ...

  • Dologan
    Dologan Posts: 145 Tile Toppler
    It obviously wasn't. Someone clearly had a whoops moment. My guess is, they realised they had forgotten to enforce the 2.1.2 update, realised several people were still playing on the old client, tried to fix it on the fly and brought the whole thing crashing down. Slow clap.  
  • Avenger77
    Avenger77 Posts: 10 Just Dropped In
    Suppose you're right... :#
  • sjechua
    sjechua Posts: 173 Tile Toppler
    Back up and running ok now
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. Apologies for the inconvenience. There was a technical issue that occurred this morning. The development team was able to quickly resolve it, and they are working to ensure this incident does not occur again in the future.
  • Avenger77
    Avenger77 Posts: 10 Just Dropped In
    yep but always during events end (at 10mnts to he end)??? could not wait till finish?
    Another time in a row lost rewards, even those not yet claimed but yet achieved(booster pack)...

    Sob...
  • Captsquee
    Captsquee Posts: 39 Just Dropped In
    Two days in a row man.  Wow lol,  can someone ask the Dev team to schedule an actual maintenance of the game please.  I imagine tickets are drowning them out.  Until rewards are allocated and the game functions with minimum flaw please do not release the crafting update.  The community is in an uproar. I think I can safely speak for quite a few when I say this.  We worked for the rewards and understand bugs with all AKH changed.  We humbly ask for our due and proper.  The worry of new players is illogical when the game is unplayable.  Don't throw the possibility of new cards at us when we can't even get the ones we earned/bought.  The game is going to take a massive hit if there is a third update that yields the same results if not worse.  We love the product you have provided us obviously.  Please do not continue this trend. Our playerbase is suffering. The game has lost playability.  Story mode is not a grind and training grounds was not an acceptable replacement for quick battle.  New players are hindered bar none.  That is a truth in any competitive aspect. New players have almost no way to compete unless they pay a large sum of $ and even then they will still be on the bottom.  A well built deck will take you far but when you're lucky to get a random rare 15 to 20 times a month at best you are not going to be likely to spend your cash.  You guys are doing it to yourselves.  We want to play and compete.  We can only do that in a time frame.  Story mode is not the means to hook new players. Stop the horror and give us quick battle back,  fix the issues,  then bring is this beautiful crafting you speak of.  You will breathe life into the community and bring back several.  The game will spread like a plague.  More people =more money.  No one wants to spend money on a something that doesn't work unless they can fix and customize it themselves 
  • Avenger77
    Avenger77 Posts: 10 Just Dropped In
    I fully agree... too much dupe on rare and even mithics, bugs end events gives you nerves when trying to reach the next reward tier with lot of concentration and skill and all end in nothing... training ground this way is useless, it's an annoying way of get 100xp and 15crystals, you coykd try every combo then in events you're locked in t2 type so is useless, even doing a lot of matched gives only few xp that is usefull only to buy slots for decks (a feature imho should be basic within the game not a buy option)... pls bring token system asap and be carefull not to let the db loose the previous duped cards of players cause every of us have tons harvested