Game not connecting or working

darthmental

First the game could not connect to your servers and I got the flashing hero symbols.

Then after I got past that there are no events listed.

I know I'm not the only that this is happening to.

This happened right before the events ending which did not allow us to move up the rankings.

I was tied for 10th in the army of one event and should not be penalized for your game going down.

Please address how you intend to rectify the situation to all the players. I do not want to lose my extra cover because of this.

Thanks in advance

Unknown

Agreed. Same for me.

Unknown

Same here. Was shooting up the ranks and about 20th when the game foobared with the "no events" thing for 5 or so minutes around 8:15. It eventually recovered from that and i got up to 10th place and was fighting to move up a couple spots to secure my position when the connection just stopped working. Then it came back, then it died again, then it started doing weird things like when i tried to skip fights it would leave a blank spot instead of a new match.

So instead of advancing my position i got knocked back down to 12. I managed to get two more fights in right at the end, and if that didn't get me back up into 10th place i'm going to be rather pissed.

BearVenger

Ditto me. I've sent my email in to the publisher through the game game link. I encourage everyone else to do the same.

This happened to a lot of us, but not all of us, as a lot of players got rocked while down.

Unknown

And it's confirmed, i got top 25, not top 10. I was in 11th place when i started that last match, after several minutes of failing connections in which i _could_ have been fighting matches.

I have to presume this was due to them uploading the huge series of updates for the new SHIELD events, which to me shows poor planning their part. They should never be applying major updates during the last hour of a tourney. I'll definitely be sending them an email about this.

darthmental

Confirmed as well.

Got a top 25 reward for Army of one, but missed the opportunity for Top 10 due to the game outage. I think the solution is to extend the reward from 3-10 to 3-20 so that everyone who could have had a chance at the extra rewards would be compensated appropriately.

Awaiting a response.

BearVenger

Confirmed for me, too. Rather than just looking out for me (was at 792 and #10 pre-drop), I think d3 should just give everyone on tier on Ao1 and Savage Land and one progressive higher award on Ao1. Many folks got affected, even those at lower tiers than myself.

The only "losers" would be those who placed Top 2 getting nothing more than they got, and the only people getting extra and above would be those who might get Moonstone and a GSBW . I can live with them getting that.

darthmental

I guess the debs are going to just ignore this.....

GG devs....GG

Wonderful customer service...no response to this post....no response to the email.....no resolution to the issue. blech

BearVenger

So, 3 days, 23 hours, 56 minutes after mailing them, I got my first human response.

I got mail yesterday morning that they're looking into it. That's the entirety of the detail. Ice seemed to know about this the day it happened; I hope they talk to him.