Connecting to deactivated FB account

GenPhnixFury
GenPhnixFury Posts: 3 Just Dropped In
in MPQ Bugs and Technical Issues
Hey I'm looking to see if anyone can help. I want to deactivate (not delete) my FB account. Will I still be able to backup my game? If not, does anyone know a work around? 

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  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    Hey there, it seems that this request seems to be something that will need to be processed by the Customer Support team. Although, you should be able to handle this request yourself, make sure to contact the Customer Support team if you have any questions or concerns about the process.

    You should be able to reassign the Facebook profile that your MPQ Account is linked to by performing the following steps below:

    - Make sure to Force Close the application on all devices you use to run MPQ. 
    - Make sure that you are logged off of the Facebook app on all devices. 
    - On a separate computer or device, login to your Facebook account you want to clear.
    - Click on Games > Apps > Marvel Puzzle Quest > Settings > Remove.
    - Launch the game and select a different Facebook profile to link to.

    If these steps do not work, than you will need to contact Customer Support so they can provide assistance for this request. You can reach them with the following link: https://d3go.com/mpq-support

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