Known Issue: Support@d3p.us Email Currently Unavailable (4/14/17)
LakeStone
Posts: 1,377 Community Moderator
UPDATE 11:30 AM PDT - 4/17/17 - This has now been fixed and all customer support communication channels are working. Thank you for your patience!
Hi Everyone -
I wanted to share a note that one of the email addresses that some players reach out to us for customer support is currently unavailable. If you normally email our customer support team via support@d3p.us, we ask you to reach out via mobilesupport@d3p.us or via the in-game FAQs for the time being. We expect this issue to be only temporary and will make an announcement when support@d3p.us is available again.
Thank you.
Hi Everyone -
I wanted to share a note that one of the email addresses that some players reach out to us for customer support is currently unavailable. If you normally email our customer support team via support@d3p.us, we ask you to reach out via mobilesupport@d3p.us or via the in-game FAQs for the time being. We expect this issue to be only temporary and will make an announcement when support@d3p.us is available again.
Thank you.
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Comments
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@LakeStone I emailed back tosupport@d3publisherofamerica.zendesk.com
Is that one still okay or should I resend my message to the one stated above? Thanks.0 -
jetnoctis said:@LakeStone I emailed back tosupport@d3publisherofamerica.zendesk.com
Is that one still okay or should I resend my message to the one stated above? Thanks.0
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