VIP Active, Still have to watch bonus videos?

aclink13
aclink13 Posts: 3 Just Dropped In

Basically what the title is. I renewed on the weekend my vip and now I get my daily reward, however I also now have to watch the videos I thought this VIP would bypass. I don't get the reward if I skip the video.

Please advise

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Comments

  • BlackWidower
    BlackWidower Posts: 250 Mover and Shaker
    edited April 2017
    This is something I would create a support ticket for. They probably will not respond to you here and it may not be a bug that they will rectify on a large scale.

    Describe the action, add your game name in the ticket and your receipt from Google, Apple, etc and a screenshot if you have it.  Turn around is normally a bit under 2 days.  But who knows.  They don't care about their customers.
  • aclink13
    aclink13 Posts: 3 Just Dropped In
    sent one in, will see what happens, thank you.