Are they refunding accidental entries?

SpaceDuck
SpaceDuck Posts: 85 Match Maker
edited April 2017 in MtGPQ General Discussion
I just accidentally joined a "trials" event while scrolling through the events banner.

I'm sure this has happened to others as well. If I take a screen shot to prove 0 matches played will they issue a 60 manacrystal.png refund?

Comments

  • madwren
    madwren Posts: 2,260 Chairperson of the Boards
    Though I've not done this myself, I've read elsewhere that you can indeed submit a support ticket for a reimbursement.
  • THEMAGICkMAN
    THEMAGICkMAN Posts: 697 Critical Contributor
    viewtopic.php?f=32&t=62873
  • SpaceDuck
    SpaceDuck Posts: 85 Match Maker
    Thanks for the (potentially) good news! Opening a ticket.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    SpaceDuck wrote:
    I just accidentally joined a "trials" event while scrolling through the events banner.

    I'm sure this has happened to others as well. If I take a screen shot to prove 0 matches played will they issue a 60 manacrystal.png refund?

    Yes, the support team is giving a one-time exception for accidental login for the Trial events. Go ahead and send a message to support and they will be able to credit the crystals. Feel free to play the event as the support team will not remove any rewards earned for this one-time exception. Thanks.

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