Refund for TotP registration [Solved]
srfin
Posts: 22 Just Dropped In
I accidentally tapped the registration button for Trial of the Planes. Since there is no confirmation prompt (seriously, how do you not have a confirmation prompt?) I have now lost 60 crystals. How do I get a refund? I haven't played the event.
0
Comments
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Hey Srfin, you'll need to contact the Customer Support team so they can provide this refund. Please keep in mind that this is a one-time service, so they won't be able to do it again if you've already done it once. You can contact the Customer Support team using this link: https://d3go.com/mobile-games-support0
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Tombstone wrote:Hey Srfin, you'll need to contact the Customer Support team so they can provide this refund. Please keep in mind that this is a one-time service, so they won't be able to do it again if you've already done it once. You can contact the Customer Support team using this link: https://d3go.com/mobile-games-support
Thanks, I'll do that. You should change the one-time service policy though and provide refunds an unlimited number of times as long as the event isn't played. Bad UI design is your fault, not the users'.0 -
srfin wrote:Thanks, I'll do that. You should change the one-time service policy though and provide refunds an unlimited number of times as long as the event isn't played. Bad UI design is your fault, not the users'.0
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