In game messages from Support

Infrared
Infrared Posts: 240 Tile Toppler
Last month, I opened a ticket about the VIP bonus CP bug. That was resolved quickly and I was happy.

This morning while I was playing MPQ, a notification banner popped up saying I had a new message from Support. I opened it and it was the message I had sent to Support last month. I typed in a reply, and now I have 2 new messages from Support. This was all within the MPQ app. Nothing external like iMessage or whatever. What's going on here?

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The banner is gone now, but I'm still curious as to what that was about.