Aiolia wrote: Wow that's good for you, I draw a cl hawkeye at the heroic they only refund me 150 hp what magic did you write.
bs0672188 wrote: I just wanted to post this thread in the hopes that everyone can see how great the D3Publisher customer service has been to me. I had a pretty serious issue with getting a ridiculous amount of Marvel Now! Magneto covers. It was so bad, that I wrote a message to the developers asking for a refund of $10---enough to compensate for the amount of covers I received (enough to FULLY level magneto 3 times over and then some!) After a few days without a response, and after a seemingly unfair loss in this last Iron Man Model 40 tournament, I gave up. I logged into my mail today to see that I received a response from the devs. They apologized for my issue and genuinely seemed to care about my frustration, to the point that I was credited with 2900 hero points! I was happy, but skeptical about continuing to play this game as I was still bummed about the tournament results last night. I decided to log into the game just to see what was what, and this is what I saw: Needless to say, I was HIGHLY amused with this and am now proud to say that I will continue my endeavors within the Marvel Puzzle Quest universe! I have never received this kind of personalized customer service from any company! Thanks guys!
Shuino wrote: Wow this is ******** ****! I have complained about the same thing since the release of the game and didn't get **** besides hey it's random and bad luck......
adamLmpq wrote: Shuino wrote: Wow this is ******** ****! I have complained about the same thing since the release of the game and didn't get **** besides hey it's random and bad luck...... I would guess that: (A) they haven't seen your ticket yet or (B) that there was a legitimate technical f up in bs0672188's case and yours really is just bad luck. (or maybe the support team just really doesn't like you )
Shuino wrote: I have talked with support over various e-mails and have had a forum post since the issue as well. They pretty much just said bad luck have fun....
ZzzWolph wrote: Shuino wrote: I have talked with support over various e-mails and have had a forum post since the issue as well. They pretty much just said bad luck have fun.... Yeah, I recall your thread here on the forums. Looks like TC should have just kept it to himself.. now a bunch of people are going to be upset and demanding HP