Game not responding

DEWDuck
DEWDuck Posts: 84 Match Maker
Anyone else having an issue with Android.? Since yesterday the game doesn't respond and crashes on both tablet and phone.

Comments

  • JablesMc
    JablesMc Posts: 235 Tile Toppler
    Yes. Check the bugs and technical issues sub-forum.
  • DEWDuck
    DEWDuck Posts: 84 Match Maker
    JablesMc wrote:
    Yes. Check the bugs and technical issues sub-forum.

    Thanks missed it
  • BearVenger
    BearVenger Posts: 453 Mover and Shaker
    Just received this response to my ticket.

    Our apologies for any inconvenience regarding this described issue. It seems the crashing/freezing issue described by players has been a known issue which the Developers are currently working to resolve as we speak. The problem should be resolved within the next couple hours, hopefully before the end of the day. We ask for your patience until the issue can be resolved and the fix is released with an update.

    If you require further assistance, please do not hesitate to contact us again and it will be a pleasure to help you.
  • JablesMc
    JablesMc Posts: 235 Tile Toppler
    Yup, been working for me for 40 min now
  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    Hey there, sorry to hear you're experiencing crashes. There's a known issue right now with Marvel Puzzle Quest crashing for many Android users. The developers are working to resolve this and a fix should be implemented soon.

    If you wish to discuss the issue further among other players, we ask that you please look through the forums for a thread that is already discussing the issue before creating a duplicate thread. We wish to prevent the forums from being flooded by the same topic so that we can track the different issues that other players may be reporting. We have taken the liberty of locating said thread for you where many players are already discussing the problem: viewtopic.php?f=9&t=60290

    If you continue to experience problems with this issue and you haven't done so already, we strongly recommend reaching out to our Customer Support team who can more closely and personally assist you with the problem: https://d3go.com/mpq-support
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