Frozen

Franklin Bluth
Franklin Bluth Posts: 17 Just Dropped In
Game keeps saying, "Puzzle Quest isn't responding. Do you want to close it?"

I did a clean install and everything. Any help?

Comments

  • mwc
    mwc Posts: 15 Just Dropped In
    Are you on Android 5.0.1 like me? I am having the same issue, as well.
  • Franklin Bluth
    Franklin Bluth Posts: 17 Just Dropped In
    I'm on Android 7.1.1.
  • roro1
    roro1 Posts: 7 Just Dropped In
    I'm having the same issue. Android 6.0.1 on a Samsung Galaxy Note 4. I uninstalled the game. Rebooted phone. Reinstalled. Same problem.
  • Same here with my Android 6.0.1
    Please fix!! I need to run on the Pve!!
  • voarex
    voarex Posts: 5
    Running into the same issue as well. Mine froze on the vip expired screen
  • firethorne
    firethorne Posts: 1,505 Chairperson of the Boards
    Got it here. Android 6.0
  • dfour24
    dfour24 Posts: 23
    Same here too. Exactly the same crash/freeze.
  • GreenyBoy
    GreenyBoy Posts: 21 Just Dropped In
    Greeting the same issue.... Either freezes or doesn't let me in.
    Android 6.0.1
  • Tombstone
    Tombstone ADMINISTRATORS Posts: 1,208 Chairperson of the Boards
    Hey there, sorry to hear you're experiencing crashes. There's a known issue right now with Marvel Puzzle Quest crashing for many Android users. The developers are working to resolve this and a fix should be implemented soon.

    If you wish to discuss the issue further among other players, we ask that you please look through the forums for a thread that is already discussing the issue before creating a duplicate thread. We wish to prevent the forums from being flooded by the same topic so that we can track the different issues that other players may be reporting. We have taken the liberty of locating said thread for you where many players are already discussing the problem: viewtopic.php?f=9&t=60290

    If you continue to experience problems with this issue and you haven't done so already, we strongly recommend reaching out to our Customer Support team who can more closely and personally assist you with the problem: https://d3go.com/mpq-support
This discussion has been closed.