Missing Item - Ticket #286444

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Maxpayne
Maxpayne Posts: 2
edited January 2017 in MtGPQ Bugs & Technical Issues
Hi,

Happy new year, how are you doing?
I logged a ticket (#286444) on 31 Dec 2016, however I have yet to receive any reply since then.

Details of Ticket;
I made a purchase for the red fat bundle, however this is not reflected in my game account.
I did report a problem with apple and they advised me to check with the developer first.
Please assist on this. Thanks.

Regards
Game ID: Maxpayne

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  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Maxpayne wrote:
    Hi,

    Happy new year, how are you doing?
    I logged a ticket (#286444) on 31 Dec 2016, however I have yet to receive any reply since then.

    Details of Ticket;
    I made a purchase for the red fat bundle, however this is not reflected in my game account.
    I did report a problem with apple and they advised me to check with the developer first.
    Please assist on this. Thanks.

    Regards
    Game ID: Maxpayne

    Hi - I just followed up with support and it sounds like they responded to you earlier this afternoon. Sorry for the delay as I know with the holidays, things were a little slower than normal. Thanks for playing!

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