Servers

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Monkeynutts
Monkeynutts Posts: 566 Critical Contributor
edited December 2016 in MtGPQ Bugs & Technical Issues
Servers are laggy atm
Cant log in or if do and play the ending match sponny icon never disappears.... really annoying in the current avacyn event......

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  • zxinfinity
    zxinfinity Posts: 1
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    Same here, hardly able to claim rewards and/or play games. Keeps hanging at "Logging in", "Purchasing product", or hangs at puzzle load screen.
  • Jialong
    Jialong Posts: 7
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    Related to the problem.

    I just spend 10k mana to upgrade sarkhan from 58 to 59. I got server problem message that say my internet is faulty.

    And then after trying 2 more times. The games kinda crashed.

    After restarting the game. I lose all of my 10k mana and sarkhan still at level 58.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
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    Jialong wrote:
    Related to the problem.

    I just spend 10k mana to upgrade sarkhan from 58 to 59. I got server problem message that say my internet is faulty.

    And then after trying 2 more times. The games kinda crashed.

    After restarting the game. I lose all of my 10k mana and sarkhan still at level 58.

    We apologize for the issue you encountered. Please reach out to support at d3go.com/mobile-games-support and the team can take a look and credit any missing resources. Thanks.
  • Monkeynutts
    Monkeynutts Posts: 566 Critical Contributor
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    Jialong they will fix it.

    I lost 300 gems on the Angels and Demons thing and I got them back.
    My game hung then crashed. I was given no cards and lost 300 gems.

    I contacted and in 3 days it was credited.

    With yours being mana rune I expect they'll do it quicker.

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