Customer service

dave7099

I don't know what to do so I'm posting here. I upgraded my device on Sunday. I went to log into the game with my new device and it started me a new account. I never backed up my account to fb because I didn't wanna spam my friends with that junk. I contacted customer service to help me with my problem and got a response that evening to complete some tasks and send some info to them. I completed that that night. Now here it is Thursday night and I haven't heard anything from them. I've missed days of play, rewards and was booted from my alliance. How do I get customer service to help me? I just can't believe this

BlackSheep101

Facebook integration doesn't spam your feed, and it's the only way to back up your save file. You're stuck until CS can help you out.

Crnch73

if you still have your old phone/device, use it on wifi, back it up to facebook. As mentioned above, it doesn't spam anything to a news feed, it is just a mechanism to save your backup. If you do that, then you can return to the new device, and retrieve the backup from there.