Hot Fix Maintenance (10/20/16)

2

Comments

  • Volrak
    Volrak Posts: 732 Critical Contributor
    There's nothing to feel bummed about, since nobody has said that they've received any compensation. It's unknown why it "seems" to Chad739 that some people have received it.
  • shteev
    shteev Posts: 2,031 Chairperson of the Boards
    "David wrote:
    Moore"]10/20/16 1:25 PM

    Compensation for the downtime is planned.
    Any word on this?
  • Corn_Noodles
    Corn_Noodles Posts: 477 Mover and Shaker
    shteev wrote:
    "David wrote:
    Moore"]10/20/16 1:25 PM

    Compensation for the downtime is planned.
    Any word on this?
    He may have no idea if he's not the one who takes care of that.
  • Scotcamp
    Scotcamp Posts: 70 Match Maker
    Chad739 wrote:
    Seems as though some people have now received the compensation, and others havent. Can anyone confirm this?

    I haven't seen anything or heard anything.
  • Flaricus
    Flaricus Posts: 102 Tile Toppler
    I have not received or heard anything. But was more than frustrated with the maintenance at the time, now it being 4 days after maintenance where as they told us there would be compensation..... Update?? Anything??
  • jedelstein
    jedelstein Posts: 12
    I haven't received anything icon_e_sad.gif
  • galro
    galro Posts: 14
    I haven't seen/nor heard anything either. When compensation was offered before, it was usually much quicker than this...
  • losdamianos
    losdamianos Posts: 429 Mover and Shaker
    Can anyone confirm what was the compensation ?
    I have lost a battle as maintenance kicked in just while I was 2 rounds from winning match
  • Plastic
    Plastic Posts: 762 Critical Contributor
    losdamianos wrote:
    Can anyone confirm what was the compensation ?
    I have lost a battle as maintenance kicked in just while I was 2 rounds from winning match

    No compensation was given yet.
  • Stormbringer0
    Stormbringer0 Posts: 190 Tile Toppler
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.
  • Tjoffen
    Tjoffen Posts: 5
    Stormbringer0 wrote:
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.

    What are you talking about? The maintenance happened during a game I was winning. I lost 7 ribbons and a top-5 spot by 3-4 ribbons for that matter (after the maintenance I went perfect) and consequently the rewards for top-5. I feel very entitled for a compensation.
  • Ohboy
    Ohboy Posts: 1,766 Chairperson of the Boards
    This is why you don't mention compensation. Some idiot starts a rumour and everyone demands a non existent(as yet) compensation.
  • Stormbringer0
    Stormbringer0 Posts: 190 Tile Toppler
    Tjoffen wrote:
    Stormbringer0 wrote:
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.

    What are you talking about? The maintenance happened during a game I was winning. I lost 7 ribbons and a top-5 spot by 3-4 ribbons for that matter (after the maintenance I went perfect) and consequently the rewards for top-5. I feel very entitled for a compensation.

    That makes one person who is butt hurt. As you're still active here, you could have seen the post regarding the maintance and avoid playing a duel around the time when the maintance started (I did so). Furthermore, they had fix some server problems, which is important, don't you think?

    The point is, if people which are go for the top 5 anyway, complain about compensation, what shall the new players think? I guess you got a good bunch of mythics/rares anyway and such a compensation helps new players a lot more, than butt hurt veteran players.

    No offense, I'm a veteran player as well.
  • warcin
    warcin Posts: 118
    Stormbringer0 wrote:
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.
    Here is the thing. If you say you are going to give it then you have to follow up, I doubt more than a very few would be concerned with it if we were not told it was coming. It comes down to sticking with what you commit to.
  • Stormbringer0
    Stormbringer0 Posts: 190 Tile Toppler
    warcin wrote:
    Stormbringer0 wrote:
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.
    Here is the thing. If you say you are going to give it then you have to follow up, I doubt more than a very few would be concerned with it if we were not told it was coming. It comes down to sticking with what you commit to.

    That, indeed, is correct. On the other hand it seems very rude to me demanding the compensation.
  • Volrak
    Volrak Posts: 732 Critical Contributor
    warcin wrote:
    Stormbringer0 wrote:
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.
    Here is the thing. If you say you are going to give it then you have to follow up, I doubt more than a very few would be concerned with it if we were not told it was coming. It comes down to sticking with what you commit to.
    Will they follow through? Quite likely. Yet if you look carefully, they didn't actually (quite) commit to it. They only said compensation was "planned" - worth keeping in mind when you form your expectations.

    It's also worth keeping in mind that this happened all of 2 work days ago. Is patience even a thing these days? icon_rolleyes.gif
  • shteev
    shteev Posts: 2,031 Chairperson of the Boards
    Do you want honest feedback about the compensation, or positive feedback?
  • warcin
    warcin Posts: 118
    Volrak wrote:
    warcin wrote:
    Stormbringer0 wrote:
    Compensation on an hour downtime during an event, that stacks up time anyway? C'mon you vultures! Stop crying and start playing to earn you some crystals.
    Here is the thing. If you say you are going to give it then you have to follow up, I doubt more than a very few would be concerned with it if we were not told it was coming. It comes down to sticking with what you commit to.
    Will they follow through? Quite likely. Yet if you look carefully, they didn't actually (quite) commit to it. They only said compensation was "planned" - worth keeping in mind when you form your expectations.

    It's also worth keeping in mind that this happened all of 2 work days ago. Is patience even a thing these days? icon_rolleyes.gif
    Saying planned and then not giving it would be about as stupid a PR move as they could do. Yes you are technically correct but bailing on your customer on a technicality is a good way to not have customers anymore. Again they did not have to say compensation was planned at all, but since they did they need to follow through. I am not one that is saying it has to happen now, but they have done it faster in the past so it is understandable people are asking about it.
  • Scotcamp
    Scotcamp Posts: 70 Match Maker
    And we got our compensation....all 1000 runes of it.
    Thanks for saving me 3 + matches in QB.
  • Stormbringer0
    Stormbringer0 Posts: 190 Tile Toppler
    Fair enough, wasn't that big of a trouble anyway.

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