Can't update, device not compatible

aeiouous
aeiouous Posts: 17 Just Dropped In
I have a Zenfone 2 and can't update to R104 for a unknown reason. Please help and fix!

Comments

  • BlackSheep101
    BlackSheep101 Posts: 2,025 Chairperson of the Boards
    Unknown reasons have unknown fixes. Nobody will be able to help you unless you provide some details.
  • aeiouous
    aeiouous Posts: 17 Just Dropped In
    My phone is the ASUS Zenfone 2 (Model: Z00D) My Android Version is 5.0.1 (Lollipop ZenUI skin from ASUS) Recently the new update for MPQ has dropped and I take the redirection link when I open MPQ to the Google Play Store and the buttons where "Update and Uninstall" are replaced with "This device isn't compatible with this version." I noted "unknown reason" because I had looked in the compatibility issues tab of the app details and there aren't any.
  • BlackSheep101
    BlackSheep101 Posts: 2,025 Chairperson of the Boards
    This started happening a few months ago. The recommended steps are in the post linked below:

    viewtopic.php?p=487508#p487508
  • aeiouous
    aeiouous Posts: 17 Just Dropped In
    Time was my solution. (oddly enough, weirdest solution ever) Thank you though.
  • brookpro
    brookpro Posts: 1
    I still have this issue since the last failed update, and the time does not seem to be a solution in my case. Sony E4, Android 4.4.4.